Privacy Policy
Last updated: February 5, 2026
1. Introduction
Welcome to VouchBoard ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: When you create an account, we collect your email address and password.
- Profile Information: Information you provide in your profile, including your name and company details.
- Testimonial Data: Content submitted through testimonial forms, including names, titles, companies, ratings, and testimonial text.
- Payment Information: When you subscribe to a paid plan, our payment processor (Stripe) collects payment details.
- Usage Data: Information about how you interact with our service, including pages visited and features used.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We share information with third-party vendors who assist in providing our services (e.g., hosting, payment processing).
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition.
- With Your Consent: We may share information with your consent or at your direction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your data.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and receive a copy of your personal data
- Rectify or update inaccurate or incomplete data
- Request deletion of your personal data
- Restrict or object to certain processing activities
- Data portability
- Withdraw consent where processing is based on consent
8. Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information about your activity on our service. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
9. Third-Party Services
Our service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@testimonial.app